There are, indeed, numerous types of disabilities that are prevalent in everyday life. Visual impairment, deafness or difficulty hearing, mental health conditions, intellectual disabilities, brain injury after birth, autism spectrum disorders, and physical disabilities are examples of such conditions. Following is a description of each:
1. Physical Impairments
The latter type of impairment will impact the patient’s mobility, dexterity, or endurance. The impairment can be either temporary or permanent. Individuals with the same condition may have varying abilities.
2. Deaf or hearing impaired
This type of impairment can range in severity from mild to severe. These are the etiquette guidelines for communicating with deaf individuals:
See and communicate directly with the patient. Not only on the translator or companion
Unless the person instructs you otherwise, speak clearly and in a normal tone of voice.
If they do not comprehend, ask them to repeat the word or provide them with a pen and paper.
3. Visual Impairment
Blindness or impaired vision are examples of visual impairment. These are the guidelines for communicating with individuals with visual impairments:
Introduce yourself before speaking at all times.
Ask if they require assistance. If so, follow the specific instructions provided.
Allow the person holding the person’s hand to take the lead when assisting with walking. Describe environmental conditions, such as road obstacles and traffic congestion.
When a patient is accompanied by a dog, the dog acts as a guide. Therefore, you should not be petted, fed, or disturbed.
4. Mental Health Disorders
Mental illness is an umbrella term for a variety of conditions that affect the mind or brain. These conditions include bipolar disorder, depression, schizophrenia, anxiety, and personality disorders that affect how an individual thinks, feels, and behaves.
Patients typically have difficulty concentrating as a result of the administered treatment. The following are etiquette guidelines for communicating with individuals who have mental health disorders:
Provide explanations and instructions that are explicit and exhaustive. Use written communication if necessary.
Provide greater flexibility in working hours so that they may receive treatment and training to manage their condition.
5. Intellectual Disabilities
A person with an intellectual disability is severely limited in the skills required for daily life and employment. These include difficulties with communication, self-care, social skills, and autonomy. These are the rules of etiquette to follow when communicating with individuals with intellectual disabilities:
As you would like to be treated, so shall you treat others.
Allow the patient time to do or say something.
Be patient and attentive, especially with someone who makes extraordinary efforts to communicate with you.
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